Treaty / Sustainability Blog 2

TTEC4849 Business Practice and Vehicle Safety

Treaty of Waitangi and Sustainability Worksheet

How does sustainability and freedom from pollution pertain to the treaty?

Instructions: Read the Treaty and answer the questions below. This may be used for theory classroom discussion.

Waikato-Manukau Treaty copy (English)

HER MAJESTY VICTORIA Queen of the United Kingdom of Great Britain and Ireland regarding with Her Royal Favour the Native Chiefs and Tribes of New Zealand and anxious to protect their just Rights and Property and to secure to them the enjoyment of Peace and Good Order has deemed it necessary in consequence of the great number of Her Majesty's Subjects who have already settled in New Zealand and the rapid extension of Emigration both from Europe and Australia which is still in progress to constitute and appoint a functionary properly authorised to treat with the Aborigines of New Zealand for the recognition of Her Majesty's Sovereign authority over the whole or any part of those islands – Her Majesty therefore being desirous to establish a settled form of Civil Government with a view to avert the evil consequences which must result from the absence of the necessary Laws and Institutions alike to the native population and to Her subjects has been graciously pleased to empower and to authorise me William Hobson a Captain in Her Majesty's Royal Navy Consul and Lieutenant-Governor of such parts of New Zealand as may be or hereafter shall be ceded to her Majesty to invite the confederated and independent Chiefs of New Zealand to concur in the following Articles and Conditions.

 

Article the first [Article 1]

The Chiefs of the Confederation of the United Tribes of New Zealand and the separate and independent Chiefs who have not become members of the Confederation cede to Her Majesty the Queen of England absolutely and without reservation all the rights and powers of Sovereignty which the said Confederation or Individual Chiefs respectively exercise or possess, or may be supposed to exercise or to possess over their respective Territories as the sole sovereigns thereof.

 

Article the second [Article 2]

Her Majesty the Queen of England confirms and guarantees to the Chiefs and Tribes of New Zealand and to the respective families and individuals thereof the full exclusive and undisturbed possession of their Lands and Estates Forests Fisheries and other properties which they may collectively or individually possess so long as it is their wish and desire to retain the same in their possession; but the Chiefs of the United Tribes and the individual Chiefs yield to Her Majesty the exclusive right of Preemption over such lands as the proprietors thereof may be disposed to alienate at such prices as may be agreed upon between the respective Proprietors and persons appointed by Her Majesty to treat with them in that behalf.

 

Article the third [Article 3]

In consideration thereof Her Majesty the Queen of England extends to the Natives of New Zealand Her royal protection and imparts to them all the Rights and Privileges of British Subjects.

(signed) William Hobson, Lieutenant-Governor.

Now therefore We the Chiefs of the Confederation of the United Tribes of New Zealand being assembled in Congress at Victoria in Waitangi and We the Separate and Independent Chiefs of New Zealand claiming authority over the Tribes and Territories which are specified after our respective names, having been made fully to understand the Provisions of the foregoing Treaty, accept and enter into the same in the full spirit and meaning thereof in witness of which we have attached our signatures or marks at the places and the dates respectively specified. Done at Waitangi this Sixth day of February in the year of Our Lord one thousand eight hundred and forty.

Treaty from this site: http://www.nzhistory.net.nz/node/4609

                                                                                                                                                   

1.  What part of the Treaty relates to pollution and sustainability? Write the phrase that relates here: (If you can’t find it, reread Article 2)

Respective families and individuals thereof the full exclusive and undisturbed possession of their Lands and Estates Forests Fisheries and other properties which they may collectively or individually possess so long as it is their wish and desire to retain the same in their possession.

2.  What are ways that modern civilization could pollute the land, the sea, or the air?

Modern civilization is pulluting the land, the sea, the air by a lot of different things. Like cars, which gives out gasses and smoke. Tyres which cant be burned and recycled. So the have to be stored somewhere. Oils, Acid and a lot of other chemicals is polluting the air, land and the sea. 

3.  What New Zealand legislation directs what should happen about pollution? (You may need to do an internet search to find this.) Record your answers here:

Most of all, the fumes and gasses from cars, is a mane pollution which is around new zealand and other countrys.To solve that problem and to minimize it, people must by cars like hybrid ones, as they give less gasses and smoke.

If more people would by recycling products, which can be recycled, there would be less smoke in the air by the fabrics to make a new product and less rubbish.

Bad Customer Experience Blog 1

TTEC4849 Business Practice and Vehicle Safety

Customer Story of a Bad Experience

Instructions: Divide up into small groups. Read the following story, and

discuss the following questions in your small groups. Then write your answers

in the space provided.

This is a true story.

The year was about 1958, in California, before there were strong consumer

laws. Don Higgins owned a laundry and dry cleaning business, in which he

used one of the new Volkswagen bus trade vans for his deliveries. He would

pick up dirty clothes from businesses (like restaurants and auto repair shops),

clean them and deliver them back. He liked his Volkswagen van: it had lots of

space to hang the clothes and it got good fuel economy. Up until recently, it

had been very reliable. But lately the engine wasn’t running very well. The

engine was regularly missing and had low power.

So in the morning, Don took his van to his local auto repair shop. He told them

it needed fixing, maybe just a tune up, and he got a ride back to his cleaning

business. Then in mid-afternoon, he went back to pick up his van.

To his surprise, the van wasn’t ready. If fact, the repair shop owner showed

Don the engine that was now out of the van. The exhaust valve for number 3

cylinder was burnt, causing the poor running engine and lack of power. The

shop owner said he could have the engine fixed and back in the van in 3 or 4

days. And the bill would be about $400.00. (In 1958, this was a lot of money.

Don’s monthly mortgage on his house was only about $120.00 per month.)

Don was very upset. He was so upset that I (Steve McAfee) heard about this

as the little boy who lived next door to Don.

Discussion Questions:

1. From Don’s point of view, what was wrong here? What did the shop do
wrong that upset Don so much. (After all, they were fixing his van.)

That when he came back, the van was not ready and the engine was away from it and in parts. And that the van only going to be done in 3-4 days. Which he never expected to be that long.

 

2. From the repair shop owner’s point of view, what was wrong with Don
getting upset at them? What did they do right or wrong?

Don got upset on the shop owner becasue he told him, that his van only is going to be done in 3-4 days and not on the same day. And that the bill is 400 dollars, which was so expensive at this time. They did one wrong thing: took them so long to fix it, but it could of been not their fault, as maybe the parts had to be ordered from other city. But they had to give Don some temporary car to use, ad 3-4 days is a long time.

3. What should have been done in this circumstance? If you were Don, what
would you have wanted to be done?

 If i was Don, i would wanted to get a temporary car or van so i could still work and deliver clothes. And that it was free of charge.

4. When the repair was finished, and Don went to pick up his van, he took the
van and did not pay the whole repair bill. Did the repair shop have the right to
hold the van until they got paid?

 Yes, they can hold the van untill Don would of pay for a full bil, except if he told them that he will pay every week or the rest in some time.

5. If Don took the repair shop to court, what would you have ruled if you were
the judge? Should the repair shop pay for a replacement rental vehicle?
Should Don pay the whole repair bill? Should the repair shop pay Don for lost
business because he could not pick up and deliver clothes to his customers?

 I think no for all that question, because at this story was never told, that an auto shop owner told him it will be ready at the same day. And that Don told them to fix it. So they had to spend time and find a real problem and solve it. Which takes time.

But at the start, Don could tell them to find out whats wrong with a van and tell him, but not fix it at the moment. So that he could still use it. But he never sayed that. So they started to take it apart and fix it and never put it together before he came.

6. What New Zealand laws relate to this story? What do New Zealand laws
say should have been done in this case?

The laws in New Zealand would be on the side of the local service, as they have done the job and fixed what was wrong to the engine of the Dons car. So Don, must of pay a full price for the parts and fixing. But if he did not liked the price. Find some cheaper place.

How the Disputes Tribunal Operates

 

 

The two parties are given an opportunity to discuss the issues disputed and reach an agreement.

 

If they reach agreement, the referee will check what is fair to both parties and make the agreement the tribunal’s decision.

 

If they cannot reach agreement, the referee thinks about what is fair for both parties, considers the evidence and makes a decision, which is legally binding, on all parties.

 

In each case the referee must consider the:

 

• Laws relevant to the case

• Evidence which has been presented

• Merits and justice of the case

What you can Claim

 

• Money up to $3,000 or with agreement between both parties $5,000

• That you don’t have to pay money

• The return of property

• That work be done

• Consequential loss or the indirect loss you suffered as a result of someone else’s actions.

 

 

Consumer Advice Service

 

 

This service is offered free and can give information and help when consumers have problems with:

 

Goods they have bought, i.e.,

- Cars or car parts

- Household goods

- Clothes

Services they have paid for, i.e.,

- Trade services - plumbing/servicing

- Financial services - hire purchase/loans

- Professional services - lawyers, dentists

- Other services - travel booking, electricity

Vehicle Inspection Blog 4

TTEC4849 Business Practice & Vehicle Safety

Vehicle Safety Inspection Sheet

Instructions: Use this form to do a safety check on a vehicle and record whether
systems meet compliance with New Zealand Vehicle Safety Regulations. Information on
Regulations can be found at http://www.nzta.govt.nz/resources/virm-in-service-certification/virm-inservice-
certification.html#intro. Use a flat floor shop area and a vehicle to perform the
inspection. (Keep standard safety practices in mind.)The Brake Test to be performed on
the Rolling Road Dyno in 108-1065 under the guidance of your Lecturer. Analyze your
findings at the end to make recommendations for the vehicle.


Student Name Alexey Stelmakh                          Contact No. 021989869
Vehicle: Make BMW……………………… Model 520i…………………. Year 2001…………..
VIN: WBADT22030GZ31680                          Fuel type: Petrol


External Inspection:

Compliant?                          Item:                                             Comments:
Yes …..  ….. Direction Ind. Lamps Front         
Yes …..  ….. Forward Position Lamps
Yes …..  ….. Front Fog Lamps
Yes …..  ….. Direction Ind. Lamps Rear
Yes …..  ….. Rearward Position Lamps
Yes …..  ….. Stop Lamps
Yes …..  ….. High-mounted Stop Lamps
Yes …..  ….. Registration Plate Lamps
Yes …..  ….. Rear Reflectors
Yes …..  ….. Other Lamps                                           Rear Fog Lamps
Yes …..  ….. Windscreen
Yes …..  ….. Other Glazing
Yes …..  ….. Doors and Hinged Panels
 ….. N/A ….. Mudguards
 ….. N/A….. External Projections
Yes …..  ….. Structure/Corrosion
Yes …..  ….. Dimensions


Internal Inspection:

Compliance?                 Item:                                                    Comments:
Yes …..  ….. Wipers/Operation
Yes …..  ….. Rear View Mirrors
Yes …..  ….. Sun Visors
Yes …..  ….. Seatbelts
Yes …..  ….. Seatbelt Anchorages
Yes …..  ….. Seats & Seat Anchorages
Yes …..  ….. Head Restraints
Yes …..  ….. Interior Impact
Yes …..  ….. Air Bag Self Check
Yes …..  ….. ABS Self Check
Yes …..  ….. Audible Warning Device
Yes …..  ….. Spare Wheel Security
Yes …..  ….. Space Saver Warning Label

Chassis Underbody:

Compliance?                        Item:                                                              Comments:
Yes …..  ….. Wheels, Hubs & Axels
Yes …..  ….. Steering Mechanism
Yes …..  ….. Suspension Mechanism
Yes …..  ….. Fuel Tank & Fuel Lines
Yes …..  ….. Cable Linkage
Yes …..  ….. Brake Controls
Yes …..  ….. Lines & Hoses
Yes …..  ….. Exhaust System
Yes …..  ….. Tire Condition
Yes …..  ….. Tire Tread Depth            LF  7.0mm      RF 7.00mm      LR 6.5mm       RR 6.5mm
       N/A ….. Towing Connections
       N/A ….. Towing Safety Chain(s)
Yes …..  ….. Structure/Corrosion


Road Brake Test:
Compliance?                  Item:                                                          Comments:
Yes …..  ….. Service Brake Readings
Front ……..9 %            Rear …….. 6 %        LF 4.02kN         RF 4.42kN    LR 2.31kN   RR 2.46kN

Yes …..  ….. Service Brake Performance
Yes …..  ….. Service Brake Balance
Yes …..  ….. Parking Brake Readings           7 %           LH 1.58kN     RH 1.70kN

Yes …..  ….. Parking Brake Performance
Yes …..  ….. Speedometer

Under Bonnet:
Compliance?                   Item:                                                                 Comments:
  ….. N/A ….. A/F System in Working Order
  ….. N/A ….. A/F System Cert. Current
  ….. N/A ….. A/F System Safe
  ….. N/A ….. Modified Vehicle
Yes …..  ….. Chassis VIN Number
Yes …..  ….. Structure/Corrosion
Yes …..  ….. Engine & Drive Train
Yes …..  ….. Fuel System

Recommendations: Everything is seems good on this car, but i would recommend to change the oil, oil filter and an air filter on the next service.

Vehicle Safety Systems Blog 3

Warrant of Fitness

Work sheet one.
Make of vehicle : BMW             Model: 520i            Year 2001

Make a list of nine (9) safety components found in your vehicle.
1.ABS …………………………………………………………………………………
…………………………………………………………………………………
2. Headlights…………………………………………………………………………………
…………………………………………………………………………………
3. ESP…………………………………………………………………………………
…………………………………………………………………………………
4. Tyres…………………………………………………………………………………
…………………………………………………………………………………
5. Brakes…………………………………………………………………………………
…………………………………………………………………………………
6.Seat Belts …………………………………………………………………………………
…………………………………………………………………………………
7. Air Bags…………………………………………………………………………………
…………………………………………………………………………………
8. Hand Brake …………………………………………………………………………………
…………………………………………………………………………………
9.Indicators …………………………………………………………………………………
…………………………………………………………………………………

RESTRAINT SYSTEMS FRONT and REAR

Make BMW                      Model 520i
Year 2001                          Body Type Sedan                          Vehicle class MA
Type of Seat Belts (Front)    L/D                              Number 2

(Rear)   L/D                                                             Number 3
Pretensioners fitted   Yes


Safety check List


TONGUE and BUCKLE ASSEMBLY

Check the engagement of tongue and buckle.                            Pass

The tongue and buckle should securely latch                              Pass
together with very little free play.

The tongue should eject actively when released.                            Pass

There should be no visible cracks on the buckle                           Pass
and the buckle cover must be intact.

The tongue should have no metal deformation                              Pass
webbing marks or visible cracks on metal or
plastic sections.


RETRACTOR

Pull the belt out as far as it will go, then release it.                        Pass

The belt should return all the way to the retractor                        Pass
Without sticking, gripping or stalling.

The retractor should lock if the webbing is pulled                        Pass
out suddenly.


WEBBING



The webbing should be securely attached to its end                            Pass
fittings and displaying no stretching or pulled stitching.

The webbing should be flat throughout its entire length                        Pass

Look for plastic burn marks, frayed stitching and any                          Pass
signs of rippling.

Look for fading – exposure to sunlight can reduce the                         Pass
strength by up to 50%.


ANCHORAGE
Ensure all anchorages are free from corrosion and are                         Pass
securely fastened to the vehicle structure.

All mounting points should not show any signs deformation.                 Pass




Safety check List REAR

TONGUE and BUCKLE ASSEMBLY

Check the engagement of tongue and buckle. Pass Fail

The tongue and buckle should securely latch Pass Fail
together with very little free play.

The tongue should eject actively when released. Pass Fail

There should be no visible cracks on the buckle Pass Fail
and the buckle cover must be intact.

The tongue should have no metal deformation, Pass Fail
webbing marks or visible cracks on metal or
plastic sections.


RETRACTOR


Pull the belt out as far as it will go, then release it.                                    Pass

The belt should return all the way to the retractor                                     Pass
Without sticking, gripping or stalling.

The retractor should lock if the webbing is pulled                                     Pass
out suddenly.


WEBBING
The webbing should be securely attached to its end                                 Pass
fittings displaying no stretching or pulled stitching.

The webbing should be flat throughout its entire length                              Pass

Look for plastic burn marks, frayed stitching and any                               Pass
Signs of rippling.

Look for fading – exposure to sunlight can reduce the                              Pass
strength by up to 50%.


ANCHORAGE

Ensure all anchorages are free from corrosion and are
securely fastened to the vehicle structure.                                                  Pass

All mounting points should not show any signs deformation.
                                                                                                                Pass



 Supplementary Restraint System


Seat Belt Types: L/D = Lap Diagonal
                          L = Lap
                          D = Diagonal
Air Bags: S.R.S. = Supplementary Restraint System
A.B = Air Bag
______________________________________________________________
Vehicle one
Vehicle Make BMW…………………………….. Model 520i…………………………….
Year 2001…………….  Import

Type of Seat Belts: Front (type) L/D………………………. Number 2
Rear (type) L/D……………………… Number 3

AIR BAGS: (number) Front 2             Rear N/A                Side 4


Dash warning light working                Yes ____________________________________________________________

 Warrant of Fitness

WOF Check Sheet.

Make BMW……………………………………. Model 520i…………………………..
Odometer reading         102900km
Year 2001                                           Year first registered NZ       2007
Registration No. VRUSV                               Chassis No. WBADT22030GZ31680

WOF expiry date 04/02/2012                         Fuel type Petrol ……………………….

CHECK AREAS.

Area and Rule ID # Comments

Vehicle Identification.

Vin and chassis number ……………………………………………Pass
……………………………………………
……………………………………………
Vehicle Exterior
Structure ……………………………………………Pass
……………………………………………
Vehicle Structure.
External projections ……………………………………………Pass
……………………………………………
……………………………………………
Lighting
Headlamps ……………………………………………Pass
Front and rear fog lights ……………………………………………Pass
Cornering lamps ……………………………………………Pass
Daytime running lamps ……………………………………………Pass
Direction indicator lamps (front) ……………………………………………Pass
Direction indicator lights (rear) ……………………………………………Pass
Forward-facing position lamps ……………………………………………N/A
Rearward-facing position lamps ……………………………………………N/A
Stop lamps ……………………………………………Pass
High-mounted stop lamps ……………………………………………Pass
Rear registration plate lamp ……………………………………………Pass
Rear reflectors ……………………………………………Pass
Reversing lamps ……………………………………………Pass
Non-specified lamps ……………………………………………Pass

Vision
Windscreen ……………………………………………Pass
Other glazing ……………………………………………Pass
Sun visors ……………………………………………Pass
Wipers ……………………………………………Pass
Washers ……………………………………………Pass
Rear view mirrors ……………………………………………Pass





Entrance and Exit
Door and hinged panel retention system                         Pass


Vehicle Interior
Seats and seat anchorages ……………………………………………Pass
Head restraints ……………………………………………Pass
Seatbelts and seat belt anchorages ……………………………………………Pass
Airbags ……………………………………………Pass
Interior impact ……………………………………………Pass
Speedometer ……………………………………………Pass
Audible warning device ……………………………………………N/A



Brakes Use brake roller test from ‘Brake Task’
for this check if available

Components ……………………………………………Pass
ABS self check ……………………………………………Pass
Service brake performance ……………………………………………Pass
Front left: 4.02kN
Front Right: 4.42kN
Rear Left: 2.31kN
Rear Right: 2.46kN

Service brake balance ……………………………………………Pass
Front: 9%

Rear: 6%
Hand Brake: 7%

Parking brake performance ……………………………………………Pass
Parking br left: 1.58kN
                right: 1.70kN




Steering and Suspension Raise vehicle for this check
Steering mechanism ……………………………………………Pass
Suspension mechanism ……………………………………………Pass


Tyres, Wheels and Hubs

Tyre condition ……………………………………………Pass
Tread depth ……………………………………………Pass
Left front ……………………………………………7.0mm
Right front ……………………………………………7.00
Left rear ……………………………………………6.5mm
Right rear ……………………………………………6.5mm
Spare wheel security ……………………………………………Pass
Space-saver tyre label ……………………………………………Pass
Wheels ……………………………………………Pass
Hubs and axles ……………………………………………Pass
Mudguards ……………………………………………N/A

 
Exhaust Raise vehicle for this check
Exhaust System ……………………………………………Pass


Towing Connections
Towing connection ……………………………………………N/A

Miscellaneous Items
Engine and drive train ……………………………………………Pass
Fuel tank and fuel lines ……………………………………………Pass


Alternative Fuels
Alternative fuels system in working order
Alternative fuels inspection certificate current                                 N/A
Alternative fuels system safe

Modified Vehicle
Valid LVV plate, declaration or authority card                              N/A